HDFC Bank — fastag not received

I applied for fastag on 22nd nov through hdfc bank portal with application number: hfr444342. I have received the messages regarding the issuance of wallet number and dispatch within 3-4 days but no further updates regarding the same. The nearest branch only says that it will be sent but nothing more. Please look into this as the deadline is approaching and i haven't received either the help, or update or the tag itself as yet despite applying for it at right time.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2019
HDFC Bank Customer Care's response
Dear Customer,


Kindly write to us at http://bit.ly/2rJpTvD mentioning the Fastag reference number, vehicle number, date of application and your registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.



-Nadia

HDFC Bank Customer Assistance
Dec 04, 2019
Updated by krgarg
I am unable to see the refrence number even after signing in. It is protected. attached is the screenshot.

Dec 06, 2019
Updated by krgarg
Looking forward to an update on the above.
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