[Resolved]  HDFC Bank — fastag not received

Address:380015

I was applied for fastag on 20th november at the time of ordered i was not getting any email or sms for confirmation apart from that till today 6th december still i am waiting for my fastag. I word with customer care number [protected] they told me that wait for a week you may get it in next week.

I ask for refund or complaint email id then they denied and told me that we don't have email id and we can't able to share with you.

I told them to give me full refund they also denied for this.

I told them to give apology letter as per their statement the turn around time of fastag is 10 working days they also denied for the same.
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Jan 6, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
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