[Resolved] HDFC Bank — fastag not received

Piyus Prasad Harichandan

Address:

Khordha, Odisha, 752030

I booked fastag for my personal car on 23rd nov. 2019. On 30th nov. 2019 received message the fastag will be dispatched within 4 working days. But i failed to receive the fastag until today (14th dec. 2019). I'm afraid i will be trouble (Can not ride my car through a toll or maybe penalized) as the govt. Of india motor vehicle act. The deadline to get the fastag is by 15th dec. 2019.

I was unable to receive assistance from the hdfc bank through whom i booked the fastag. Please assist to solve.

My customer id is[protected] and wallet id is [protected]. Hdfc bank limited

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Jan 26, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We have dispatched your tag through Blue dart courier on December 03, 2019, vide awb no.[protected]. The same has been delivered. Kindly acknowledge receipt of the same.

-Zubin
HDFC Bank Customer Assistance