HDFC Bank — fastag not received

MmtC209

from Mumbai, Maharashtra

Address:

C-209, Garima Vihar, Plot No. A-124. Sector-35, Noida, 201301

Dear sir, i applied for hdfc fastag online on 22nd nov 2019 with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received a sms that my wallet was recharged for rs.300/-. But still i haven't received fastag sticker.
The tollfree does not work and i'm struggling with fastag as it already mandatory from 15th december 2019. My fastag application reference no. Is hfr786874.
You are requested to resolve the matter and instruct the concern to send me the fastag sticker.

Was this information helpful?

No (0)

Yes (0)

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2019

HDFC Bank Customer Care's response Dear Customer,

After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Manoj
HDFC Bank Customer Assistance

Dec 20, 2019

Updated by MmtC209 Dear Manoj,
Its more than 20 days but I didn't get any message or fastag from your end.