[Resolved]  HDFC Bank — fastag not supplied

Address:pawan kumar sureka, marwari school road, darbhanga, Darbhanga, Bihar, 846004

I have applied for fastag on 4/12/19, at that time i paid 500 rs through net banking.. Amount was deducted from my bank account and i didn't receive any fastag by post or any other service. Registration number of my vehicle is bro6m1870 and br01ca3275 and mobile number is [protected].
Pls give me appropriate confirmation about my application.
I have tried to contact chita sindhe, but she could not pick my phone.
I also applied for our two another commercial vehicles. But nothing has been done.
Vachel no. Type of vachel application no.

Br06m1870 personal hfr795793 y

Br01ca3275 personal hfr808629 y

Br07g2072 commercial hfc796979

Br07g4360 commercial hfc799174

Now a days fastag is available on every corner of the street.
If this can cancel please do it and inform us
Pawan kumar sureka
Darbhanga, bihar mob no [protected]
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Jan 17, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Once you have submitted an application online, you will receive the Tag within 15 working days
The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched.
For any further assistance, you may write to us @ fastag.[protected]@insolutionsglobal.com or call on[protected]

-Zubin
HDFC Bank Customer Assistance
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