[Resolved]  HDFC Bank — fastag pending for 1 month

I have applied hdfc fastag through online and made payment of 500 rupees on 13 dec 2019. The reference number of the application is hfr01063955 and it is still not delivered in almost one month. Today i got a message that "hdfc fastag for the vehicle number has been replaced". But till now i didn't get the fastag in my hand.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. I have been loyal member of hdfc and it is very bad sad experience with hdfc.

Plz help and save me from pathetic service.
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Feb 18, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

For any further assistance you may write to us @ escalations.[protected]@1pay.in / fastag.[protected]@insolutionsglobal.com or call on[protected] or 1033.

-Zubin
HDFC Bank Customer Assistance
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