[Resolved] HDFC Bank — fastag service/ excess charges at toll

Nazarath Hussain

from Thiruvananthapuram, Kerala

Address:	Hyderabad, Andhra Pradesh
Website:	fastag.hdfcbank.com/CustomerCare/ViewServiceRequest

Got debited Rs130 on 060116 at Bollaplli toll plaza(AP) instead of Rs75 and i have already raised the complaint for the same on customer care service

again on 170119 Rs130 got debited at the same toll plaza instead of Rs75

raised service request on hdfc fastag site on 19.01.18 and still there is no update on the same. moreover the customer care no[protected] is not at all.
check and update the excess money debited return status ASAP

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Mar 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly email at hdfc.[protected]@sahaj.co.in along with your tag details and transaction details and our dedicated team will assist you on priority.

-Bejoy
HDFC Bank Customer Assistance