[Resolved]  HDFC Bank — Fastag Wallet Freez

If you want to go for HDFC Fastag, THINK AGAIN. My Fastag worked sometime and did not work some times. Very unreliable. Then I replaced it by paying 200/-. Got a new one from HDFC Bank. It worked but they froze my wallet for KYC. I have been using the earlier Fastag for almost 3 years and I have been HDFC Bank customer for 15+ years and surprisingly they do not have my KYC !!. Initially they told me that my wallet would be unfrozen in 2 working days. It was not done. Then again called their customer service. Again 2 additional days. Now one week has been passed and nothing is done so far. I can not use HDFC Fastag and hence can not take my care on highway. Most frustrating part is they have escalation emails IDs which even they do not care about. I am really stuck and not I have to go to some other company for new Fastag !!