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HDFC Bank — Fastag/surrender my fastag

I have submitted a fastag surrender request .on 9th june 2021 but till today 1 july my fastag has not been colsed..
to closing fastag req id is...i10872191...
my wallet id in [protected]
my wehicle no is...up32jt1074
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    +91 22 6160 6161
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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