[Resolved]  HDFC Bank — faulty charges on my hdfc credit card

I have been charged for pp lounge access without my consent on my hdfc credit card.
My pp access was complimentary then why i have been charged.
I want to lodge a fraud complaint against hdfc for incorrect charges levied on me.
Also last time they had deducted rs 75 for doing a recharge of rs 100 from hdfc bank regalia site, which they have not reversed me till date.
I want to say here that, hdfc has started lootofying their old customers. I strongly oppose this and request concerned to take strict action against hdfc.
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Nov 4, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
HDFC Bank Customer Care's response
Dear Customer,

I'm really sorry to hear that.Please share your Card No. with contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hello sir iv applied a Hdfc credit card on 5th Aug 17.all verification completed but still I'm unable to know the card approved or not.status shows in process.will u plz tell me how many days it will take ?my app no-cc32895890, mob no-[protected].

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