[Resolved]  HDFC Bank — Final Settlement and Close of Credit Card

Address:560027
Website:hdfc credit card

From past December I had visited HDFC Credit Card Richmond Road Branch office three times for the final settlement & Closure of Credit Card. Ihad spoken to the Representative and she told me not to pay monthly minimum bill also for the Settlement and their will be confirmation letter/email from the branch as they have registered the complaint and once if received the mail/ letter then you can go for the settlement they said. later till the date their is no any confirm but the statement bill is increasing periodically and there is no action against this from the Branch & meanwhile the customer Support gives the call and say to pay atleast minimum bill & later you can go for settlement, but the branch says not to pay the minimum amount or else it will difficult to go for the Final settlement. Till Now there is no response from the Branch office after a frequent mail On Dt- 12 Jan, 24 Jan & today.
Was this information helpful?
No (0)
Yes (0)
Mar 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information