HDFC Bank — finance charges 8732 for unpaid balance amount of 5000

Address:

VV Nagar, Hyderabad, Andhra Pradesh, 500072

I have an hdfc credit card and I missed to pay 5000 rs on statement outstanding balance for month of April 2019. HDFC charged me 8732 rs as financial charges + 1733 rs as applicable GST on financial charges in next month statement i.e May 2019. This is not at all acceptable that 5000rs will be charged with 8732rs as fee.

I request Consumer Complaints to do help understand on what basis HDFC keeping all the charges on customers and how to get the money back which is over charged on 5000 rs.