[Resolved]  HDFC Bank — finance charges

I have paid my credit card payment 1 day after my credit card due date.
25th is the due date of my credit card every month.
I have exceeded only 1 day for payment i. E i have paid on 26th of last month itself.

Due to covid 19 i think it got late to reflect my amount in my credit card.

I have paid my dues on 26th ka last month but the was reflected on 31st of last month.

Late payment fee has been charged 1000 rupees
+ finance charges 7, 375.92 unnecessary.

Lockdown has been implemented from 21 of last month
Because of this lockdown i was late to do the payment on date but i have taken only 1 day extra to pay the amount.

Please help to out of this
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May 14, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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