HDFC Bank — Fleecing of customers in the name of DEPOSITORY CHARGES

Address:

Kurukshetra, Haryana

This is regarding rampant fleecing by HDFC bank in the name of non-opertional DMAT account. I opened my account way back in 2004 and have been an active customer since then. HDFC representative opened DMAT account of mine despite my repeated pleas that I never dealt with shares etc. He persisted and convinced me by promising that no charges will be deducted.While going through my 2014-15 account statement I was shocked to see that HDFC bank has debited Rs. 561 from my account in the name of DEPOSITORY CHARGES. After careful perusal of my all previous years statements I found out that each year the same practice had been followed. I never transacted even a single penny in DMAT. 1) Your representative fooled me by claiming that DMAT account is free of charge. Now local HDFC bank authorities told me that it was only for the first year of account opening. 2) Secondly why can't bank guide me not to maintain DMAT if no transactions are being made for the last 11 years ? This amounts to trapping the gullible customers to extract money. I want all my DEPOSITORY CHARGES be revered with immediate effect otherwise I will be constrained to move all the possible forums.