[Resolved]  HDFC Bank — Food card not getting issued

I am using HDFC food card from last 3-4 years but in May2021 food card has expired and it has balance in it. I have written to HDFC food card section to issue a new cats and transfer balance to new card for more than 10 times but there is no response from them. Also I tried calling the customer care of HDFC Bank but they say they are very helpless and only mailing to food card department will work.

No one is ready to provide resolution to my issue. I have talked to RM but he is not resolving my issue and busy selling personal loan, or term plan.
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Sep 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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