[Resolved] HDFC Bank food plus card — Invalid user id login attempt

Poorna K

from Delhi, Delhi

Address:	Chennai, Tamil Nadu, 600119
Website:	HDFC Bank

Cannot Log in
Being a first time user, I first completed the registration successfully. After that when I am trying to log in with the user id and password I provided during registration, it is saying "Invalid user id/password". I tried to reset the password, but there it saying that "date of birth does not match with the card". How is that possible?

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Aug 6, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Poorna,

Kindly write to us at [protected]@hdfcbank.com mentioning your Customer ID/ food plus card no, screenshot of error occurred & registered contact details, mentioning reference Id TTU[protected] in the subject line, so that we can assist you better.

- Bejoy
HDFC Bank Customer Assistance