[Resolved] HDFC Bank — for personal loan

khetdan charan

from Delhi, Delhi

Address:

Jaipur, Rajasthan

मुझे आपके बैंक द्वारा कॉल आया पर्सोनल लोन के लिए, जिसमे उसने 11.55 प्रतिशत पर लोंन ऑफ़र किया था, जिस कारण मेने लोन के लिए कागजात दे दिए, जिसपर लोन हो गया बाद में जब क़िस्त आई तब पता चला कि जो रेट of इंटरेस्ट 14.55 लग रहा है, इस तरह आपकी बैंक द्वारा मेरे साथ गलत किया गया, जब मेने कस्टमर केयर में कॉल किया, तब बताया गया कि कोई डीएसए बालाजी एंटरप्राइज जयपुर द्वारा ये करवाया गया, या कॉल आया था हम कुछ नहीं कर सकते, ,

कृपया मार्गदर्शन करे
लोन अप नो 64481922

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Mar 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Your loan of Rs. << 256, 112.00 >> is repayable in << 60>> EMIs of Rs. << 6, 026.00 >> . The effective rate of interest on this basis works out to << 14.50 >>% p.a. on reducing principal. The EMI and tenure of the loan were clearly communicated to and accepted by you and the loan application has been processed on that basis only. In case, however, a lower charge was committed in writing by an authorized representative of the Bank, kindly make it convenient to share the same for our further investigation and action in the matter on [protected]@hdfcbank.com.

-Nadia
HDFC Bank Customer Assistance