HDFC Bank — forcefully renew one assist service without intimation and now not refunding. refund - automatically started one assist services

Magesh0312

from Coimbatore, Tamil Nadu

Address:

600015

Dear Sir,

I'm Using HDFC Credit card. I was going through credit card statement and found that without any intimation you have deducted the amount of 2599 from my credit card in August 2018 towards renewal.

I have instructed not to auto renew, but still it have been renewed without information.

Kindly cancel this plan and request you to refund the amount of Rs:2599 along with extra amount deducted due to this rediculous stubs. Pleases deactivate ONE ASSIST membership & refund me all the deducted amount.This is unacceptable that you deduct amount on name of one assist MFEE without customer's info. If it happens again i will cancel my credit card.

Deducted date : 30th August 2018
Name : Mageshkumar
Mob : [protected]

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Pankaj,

We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you in your case.

Regards,

Devendra,
OneAssist, Social Media Team.