[Resolved]  HDFC Bank — Foreign remittance

Address:New Delhi, Delhi, 110018

Hi,

I have a current account with the tilak nagar, new delhi branch of your bank for more than a year. I have an international business so i keep on getting wire transfers from us and canada. Usually the funds used to get transferred to my account the next day.

However for the last 4-5 times, there have been delays in the transfers. This time it's been heights that the money was sent from my us account on 13th april, however funds have still not been deposited to my account. Everytime i speak with my relationship manager (Mr. Arvind anand), i get a standard reply that it would be done today however that day still has n't come.

This is a pure harassment for a customer and such a big issue too. I hope you have a look into this and ensure things get better. This kind of approach leads to people choosing other banks, which i would also do surely. Intact i have already stopped keeping any funds in my account for quiet sometime now.

Will be looking forward for your support‎ on same.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

I request you to share your account details, transaction details and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance.

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