[Resolved] HDFC Bank — fraud ach debit mandate for lifestyle

Piyush.jain1435

from Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh

Hi hdfc bank,

I am receiving the sms on 20-aug-2018 that ach request is processed for debit mandate. Today[protected] i received that "ach debit mandate registered for rs. Xxxx in a/c for ava lifestyle products and services p l with umrn no."

I have not registered for any such request. How and why i am receiving such sms and that too company authorized message center.

Please look into this asap

Regards,
Piyush jain

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Sep 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We have received mandate copy which is signed for AVA LIFESTYLE PRODUCTS AND SERVICES P L In case you want to cancel/stop said ACH mandate. Kindly submit a request to stop pay letter mentioning complete details. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance