[Resolved]  HDFC Bank — fraud case against withdraw money by atm

Address:Gurgaon, Haryana, 122002
Website:www.hdfcbank.com

Hello,

Greeting of the day...!

I just want to raise a complain regarding of hdfc bank services.

Actuly 10, 500 rupees has been deducted from my account on dated 15june2018 from atm machine that was withdrawaled by someone however my atm was in my pocket and that time i was in silokhera village gurgaon but my amount was deducted 10, 500 rs from delhi.

When i got to know, i filed the online fir for same. And i was contact with my nearest branch but they told me please call on customer care they will provide you the solution.
And then i called to hdfc bank heplline number and i said to him about all matters then they told me we will do the enquiry for same and if your amount has been deducted from account we will help you.

I am calling them again and again but still they are missguiding me and saying, this is not a bank fault and we can't do anything for you. However as per my understanding they didn't verify anything on it and they are playing safe side.

Still i am very bother and i don't have any single coin for spend. I am a serviceman in genpact and getting 10, 000 rs. Salary in a month and my financial conditation is not good.

Would request you to please provide the resolution on it as soon as possible.

My contact no. - #[protected]
#[protected]
Name - sukhvinder singh
D. O. B. - 05/09/1987
Hdfc bank a/c no. - [protected]
Customer id[protected]
Bank address - dlf branch, cyber hub gurgaon.

Let me know if you required any further assistance. Ty

Best regards
Sukhvinder singh
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32736
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information