[Resolved]  HDFC Bank — fraud!! customer mandate issued to pine labs??

Hello

I guess this is some sort of a new fraud wherein i received the following sms from hdfc bank...
Dear customer mandate reference no: hdfc[protected] issued to pine labs private ltd with value rs. 1000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I never asked for anything like this. Whatever this is, it needs to stop!

Armaan gupta
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Nov 3, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
HDFC Bank Customer Care's response
Dear Customer,

I'm really sorry to hear that.Please share your Account No. with contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

I used my debit card this evening at Westside Mumbai for Rs 5380. I have received 3 messages from you, two messages debiting my account by Rd 5368 each and one message saying that there was a pin error. My bank statement confirms 2 debits of Rd 5380 each. There is clearly a double charge. Please reverse the 2nd charge of Rd 5380.
Thanks.
Hello,

An amount of INR 133.22/- has been deducted from my account with the description "DC INTL ATM W-D MARKUP GST 010917".
I see this has been collectively done on many accounts (as seen in many complaints on this forum)

Could you please explain this daylight thievery?

Thanks

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