HDFC Bank — Fraud in auto loan and in credit card

Address:

H.no89 sri Guru Harkrishan Avenue sultanwind link road Amritsar India

I applied restruck in my auto loan in December 2020.Bank employees told me that Emi will reduce about three to four thousand.When I got restruck sms, there was mentioned my emi will continue as 12333/- per month for nine years instead of seven years.Before restruck my emi was 13539/- per month and loan age was seven years.My emi was due on month of January 5-, 2021 but bank didn't debit my emi.Bank make schedule that Emi will automatically deduct from account on 5-4-21..Bank .hadn't tell me nothing about my restruck period and details of increasing my loan period.Then I went to bank to collect the details regarding my loan account.Employee said " We don't have any information about it .How your account increase for more two years from due date".Then I told to bank employee "If you don't have any information about it then cancelled my restruck".Bank employee said, " We don't have to cancel restruck form " Come to bank after 15 days.When I went to bank again to fill form then again he said" forms haven't come to bank yet, note my contact number and call me. After this I tried to fill the restruck form but still bank hadn't filling forms of restruck.I waited for three months.After three months bank call me to fill the form on 15th March 21.I applied for closing restruck.On 28th March 21 restruck closed. But my emi inncreased 94 instead of 84.I went to bank for confirmation about it, they told me that bank created interest.Then I sent mail to bank 3 times for resolution but bank haven't give me resolution yet.emi debit on 5th April 21. On 6th April 21 my account become on hold as54000/- as well as my credit card block without any reason.I sent mail to bank for confirmation but there was nothing to tell, why it happened.Bank creates my sibbal down very down.I paid all my charges on 2nd May 21 but still now bank hasn't update my sibbal.There is my humble request to you that give me whole details about my sibbal and account holder and block of credit card, Why bank has done these cheep things.Why my account is npa.because Supreme court gave desicion that no loan account will become in NPA. I need resolution about fraud of Hdfc bank