HDFC Bank — Fraud Policy sold by HDFC Person Rahul- [protected] SN Mishra-[protected]/ [protected]/[protected] Mayur Vihar New Delhi Brach

Address:

New Delhi, Delhi, 110045

HDFC,

This complaint is in regards to the letter we received on 21 June 2016 related to the Policy Nos. 18441023 surrender. It was very disappointing to hear the brand like HDFC was unable to understand the situation and just wrote an auto generated letter stating that we are unable to treat this as missale.

However, we already raised a complain about this Policy to IRDA dated 13 June 2016, as this was a missale from the HDFC agents. We also provide there details to the IRDA and ask them to take the necessary action. I am unable to pay/continue this Policy, as it was a missale by the HDFC agent, as we received a call and they are stating that the surrender value under Policy No:[protected] of LIC, will be refunded with a accrued some commission bonus amount if we take new policies from HDFC Life Insurance under Policy No:18441023, 18488150 and this policy can be cancelled within 2 weeks of the commencement. HDFC agent mention that you need a ULIP number and client ID to get a refund for LIC and for that you need to purchase HDFC Life policy with a sum number of 170000. As soon as we come to know about this fraud I reported it to IRDA and as Policy No 18488150 was not received yet, so I have submitted it for the refund.

However, for Policy No. 18441023 he free lock period is over, as your HDFC agent keep on calling and stated that we will refund your LIC amount and you can cancelled HDFC policy with in the 2 week of the commencement without any charges.

HDFC should take a strict action against these agent how all are misleading the people and missale these policy, as they are breaking trust in the brand like HDFC.

Please take the necessary action and refund my amount, as it was just a mislead and missale.

I am a retired Army person I really don't know how to get back of my money, I only request you to give back my money or I need to go to consumer court.

Thanks & Regards

CMS Sajwan (H/O Prabha Sajwan)
[protected]