[Resolved]  HDFC Bank — fraud transaction

Hdfc bank,
Yesterday i got one in sms on my reg mobile as shown below.in msg i am not dealing with any transaction with bse with r's 100000.00.

Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 100000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Please look into matter and check if any frauds happen and stop transaction
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Jan 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Account No./Customer ID, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have emailed you the details. Today again i received the below message. This time it has my account details as well:

ACH Debit mandate registered for Rs. 100000 /- in A/c No.XXXXXXXXX***** for BSE LIMITED with UMRN No.HDFC[protected].

I have already shared the account details with you. Can you please tell me what the hell is going on? When i called your customer care they just told its a message in error yesterday but today again i have received the above message that too with my account details.

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