[Resolved] HDFC Bank — fraud transaction

[Resolved] HDFC Bank — fraud transaction

A amaurya17 from Pune, Maharashtra

I received this message some time back - ALERT:Rs.999.00 spent via CREDIT Card xxxxxx at AMAZON1258399 on[protected]:09:49:54 without PIN/OTP. How can a the bank deduct an amount for a merchant without otp/pin when I haven't given any permission to do so, and how could bank allow this. I did not make this transaction, and I want my money back immediately Was this information helpful? No (0) Yes (0)
Jun 20, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 11, 2019 HDFC Bank Customer Care's response Dear Customer, We can help with that. Please write to [protected]@hdfcbank.com with your last four digits of your Credit Card No., Transaction details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Anay HDFC Bank Customer Assistance
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