[Resolved]  HDFC Bank — fraud transaction done via paytm using my debit card without my paytm wallet

Address:

Thane, Maharashtra, 421302

Hi,

Incident date : 8 june 2018 & 9 june 2019

Current complaint no: PUNN[protected] -- old complaint no --MUMP[protected]

I have raised a complaint about fraud transaction is done via Paytm with my debit card made by anonymous person.

I explained HDFC phone banking officer more then 3 times about " fraud transaction done via Paytm which I was not instructed to pay" if you think the transaction done via my wallet then I attached my paytm statement copy for your reference.
Even I was not sent an email or called HDFC to set auto payment. also, I received a message on 9 June which 2nd transaction date. even I was not received first transaction message from HDFC bank.

Also, I was not received any OTP from the bank about the transaction.

even I was not sent any email or called them to set any transaction.

as per last email, from HDFC team closed my complaint no or service no: MUMP[protected] with above reason I provided HDFC earlier. which I was not expecting from your end.

Those 4000 rupees are my 10 days salary. please help me.

regards,
Shivaprasad pirimilla
Contact : [protected]
Email id : shivaprasasd.[protected]@gmail.com