[Resolved] HDFC Bank — fraud with hdfc bank

Rahul Kubal

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421306
Website:	www.hdfcbank.com

I am having issue with my hdfc bank account. I was offered this bank account by vertex customer management in ghansoli. I was working there 1 year ago and they provided this account. While opening my account he did not inform me about any kind of charges that will be applicable. He just created my bank account. It happened in the year of october 2016. It was his duty to inform me about such terms and conditions. When i went to the bank, they told me about this case they said that i need to pay the amount which is shown as a pending dues. I was not informed about this and i was not working anywhere for more than 1 year then how can i pay this charges. I need to settle this account to zero. I will not pay a single penny for this mistake of that executive. I want to waive off the balance to zero instead of minus. If any one can help me then get in touch with me on [protected] after 6.30 pm in the evening. Otherwise i will comsider this case as fraud by hdfc and never suggest anyone to get hdfc account because they are fraudsters. Get in touch with me on my given number [protected] after 6.30.

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Dec 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance is required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT.

-Anay
HDFC Bank Customer Assistance