[Resolved]  HDFC Bank — Fraudulent act

Address:Hyderabad, Andhra Pradesh

To whomsoever concern,

Dear Sir/Madam,

I would like to bring to your kind attention against the HDFC bank, the services that the bank is providing is fraudulent... pls look into my case history given below:

My name is Nishat Jabeen, I had a safe locker facility with HDFC bank and approximately there was 50 tolas of gold kept in the locker of the bank. the locker was operated from 11 oct 2013 (opened) but when I went to the bank to take the gold on 22 june 2015, I was extremely surprise and shocked to see that I found my gold with only 18 tolas and the remaining Tola of Gold went missing, I communicated with the HDFC manager reg this he said there is no such act can be occured since its a reputed bank. My bad luck was I dint get any proof from the bank (which was their duty to provide with), but the security was not given to me by the bank.

Immediately I lodge a complaint with the Police in Humayun Nagar and the investigation is still in process.. but till date I am unsatisfied with the interactions with the police as such I am going in the mental trauma and depressed with the system of the country.
sincerely request you to please look into the matter and do the needful at the earliest...
I will be glad if my issue is solved as soon as possible and on the priority basis...
hope to get a positive outcome of my problem..
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, contact details and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

- Anay
HDFC Bank Customer Assistance

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