[Resolved]  HDFC Bank — fraudulent charges

To hdfc team,

This is to inform you that we have paid full due amount on last month feb 10, then what is the purpose of charging finance charges rs. 522 and rs.90 gst on feb 16th.. Guys after payment of full due and awaiting for card close, it's unnecessary charges deducting from your end. Really frustrating service we facing from your side always. Check the total available credit card, 16k and we paid on feb 10 and after that it's came to rs. 15, 382. I need immediate refund of rs.618 within monday.

Note: faced very frustrating service from hdfc bank. Should i always pay to you? For unnecessary charges?
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Apr 3, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
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