[Resolved]  HDFC Bank — fraudulent online transaction through debit card

Address:	560102
Website:	Agoda

I would like to complain regarding a fraudulent transaction that happened from my hdfc bank account on the 12th of january 2018, for inr 17666.16 for a booking on agoda in a budapest accommodation at about 11:00pm. The transaction number is[protected], as per my bank account. The card was with me at all times before, during and even after the transaction was complete neither have i shared the details of the card with anyone. Moreover the transaction happened outside india.

The details of the card with which this booking was made are as follows:
Card number - [protected]
Validity till - march 2022

I had got a call immediately from the bank after receiving an alert on sms to which i mentioned that the transaction was not done by me. I got my card deactivated immediately and submitted the cdf form at the bank.

I request you to please investigate about this matter with the merchant from your side as well and help me get a refund for a transaction that never happened from my end.