[Resolved] HDFC Bank — fraudulent transaction

Aman Kawatra

from Gorakhpur, Uttar Pradesh

Address:

Gurgaon, Haryana, 122001

This is regarding the complaint, i had registered 3 weeks ago. 3000 rs got withdrawn from my debit card. I raised this concern to bank and they have forwarded to the concern department. 7993210 is the case no. If this would not be sorted soon, i will share about the secure banking of hdfc bank, on social media. My debit card was with me, still the transaction happened on my account. I visited branch many times, but the same reply i got, that i have to wait. I have to share everything on social media next time, if this would not get resolved. This is hdfc bank duty, to resolve my issue.

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Nov 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue. You may also call phone banking to check the status. The case is pending with the Reference number: 07993210.

-Anay
HDFC Bank Customer Assistance