[Resolved]  HDFC Bank — Fraudulent transaction from hdfc bank credit card at midnights

Address:	Kolkata, West Bengal, 700091
Website:	www.hdfcbank.com

I was about to sleep when my mob got a msg from vm-hdfcbk today as under..

Thank you for using your hdfc bank credit card ending 4702 for rs.500.00 in mumbai at klickpay77252 on[protected]:00:22:57.

I haven't shared my card details with anyone, and this card is with me.

I havent done any transaction as well.
Seems its a breach in hdfc bank system, i checked my card balance it was less by 500, so confirmed card has been used. I called customer care immediately an executive attended call after almost 12 mins.

He said he dont see any transaction might be it get reflected in transaction after 2-5 days.

Cant wait for someone to reuse my card, hence asked him to block now itself, he said our system is updating i have took request but call after 7 in the morning.

Its unacceptable when transaction go through without authorisation another transaction may happen within seconds but we are told to wait 7 hours.. Such a great service..!

Call details and msg recieved added as screenshots for reference.