[Resolved]  HDFC Bank — fraudulent transaction via credit card

Have received a message from hdfc bank
Alert:rs.999.00 spent via credit card xx6673 at amazon1258399 on[protected]:00:03:19 without pin/otp.

This is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out
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May 10, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to share a scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link. https://bit.ly/2FpUNeY

-Nadia
HDFC Bank Customer Assistance
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