[Resolved] HDFC Bank — fraudulently increasing interest by non closing my loan and credit card and harassment | |||
I have a loan account which i give letter and information to closed my loan account from collateral security due to finance break and fraudulent service on my credit card, when hdfc representative come to visit my home and several call attended informed through same. But instead of closing my loan they increased and harassing me by sending my unknown people to my home. Unknown because, they stats hdfc representative but when i go to bank till date non of the person/staff i able to find. Hdfc manager says all person are change. They are not available. Through this way they neither closed my loan and credit card. I forward online request of closed and formally visited hdfc bank guwahati khanapara branch several time like 10 times. 2013, i logged first to closed the credit card. My credit card death and no transaction still they are increasing my bill on zero transaction. My loan account facing same problem. This is 4th month i forwarded formal letter to close the loan but they didn't processed it till date. Loan account: 26384884 Credit card : 489377xxxxxx1986 Was this information helpful? | |||
Aug 26, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 18, 2017 HDFC Bank Customer Care's response Dear Customer, Our official tried contacting you, however, was unable to reach you. Please contact Mr. Ratan Das on [protected] for assistance. Bejoy, HDFC Bank Customer Assistance | |||
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