[Resolved] HDFC Bank — free fire top up done rs.400 money deducted but top up not done

[Resolved] HDFC Bank — free fire top up done rs.400 money deducted but top up not done

I indurkars

I have tried a purchase for free fire dimond 400 ₹ amount has been deducted from my hdfc bank account with purchase reference as follows [protected]-tomgoogleplaymasterm. But the purchase has not been done and no dimond is credited into free fire ac please reverse my money I tried contacting the hdfc customer support but no response on this. Sms i received from hdfc is below Thanks for paying rs.400.00 from a/c xxxx2163 to tomgoogleplaymasterm via netbanking. Call [protected] if txn not done by you Was this information helpful? No (1) Yes (1)
May 20, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Apr 16, 2020 Updated by indurkars Bank ac no [protected] Verified Support Apr 16, 2020 HDFC Bank Customer Care's response Dear Customer, Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay HDFC Bank Customer Assistance
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