[Resolved] HDFC Bank — GIft CARD is not received yet | |||
Sir, I have ordered gift card through net banking on last month but either or my beneficiary haven't received any calls or card still, i have inquired through customer care but i have not received any proper responses after speaking 30 mini over the call. i also dropped mail to Mumbai branch but no answers.again i had gone to nearest bank but they said they don't have gift card services. now i have no clue that how to deal with this people. Regards, Gunapal Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 09, 2016 HDFC Bank Customer Care's response Dear Customer, Regret the inconvenience caused to you. Please mail your us your contact details and issue details to [protected]@hdfcbank.com . Kindly mention the reference ID : TTU09121664 in subject line for us to track your email. Will check and get back to you - Anay HDFC Bank Customer Assistance. | |||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Even I have faced the same issue. Status of the card shows delivered, but no response for mail or customer calls.
If you cannot deliver gift card then help with refund amount.
Thanks,
Shaila