[Resolved]  HDFC Bank — got an authorised call from +[protected]

Hello,
The person on the other side, said his name was dipankar and mentioned, and knew the home branch of my account. He said that he has been appointed as my relationship manager and that i could call him whenever i needed help. He said his employee id is 99774. I asked him where he got the details of my account from, and he said that i got it from, he said that he was my relationship manager and will therefore have all information of my account. I hope you try and take cognisance of this. This was an effort of phishing. The phone number was +[protected].
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Oct 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Account No., the caller details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Sir,

My HDFC Master card is expiring on December, 2018. My address is changed to Assam Kaziranga University, Jorhat, Assam. PL let me know the procedure to renew a new credit card.

Regards,
Mousoomi Bora
Please deactivate one assist and refund my money hdfc back that rs. 1899.00 dedicated from my credit card to one assist plan 3/09/2018 without my permission i also got a mail and a post from one assist team .
Please refund my money
Date of incident 3/09/2018
markasrikanth's reply, Sep 18, 2018
One assist deactivated and refund my money

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