[Resolved] Hdfc Bank — gst on finance charge

 
1 Review
Lucknow, Lucknow District, Uttar Pradesh, India
 Manoj.seema on Jan 16, 2019
Dear mr. Murali. S
Customer service officer
Hdfc bank ltd.

Query reference number: [protected]
Before educating me about finance bill on gst, i think maybe you do not know the matter so just read the mail, i wrote you on dec 7, 2018 with deposit slip attached.
It was for finance charge of rs. 8578/- for late payment, which you have charged on my 4th december 18 statement. I write you that i make payment on time with proof of deposit slip and sms from bank, then you revers the finance charge in 4th jan 19 statement but same time impose gst rs. 1544/- on it, and don’t tell me that you revers the charge because of our relationship, you revers because it was you fault and you know it.
For your fault why are you picking my pocket in the name of gst, you should pay it form your pocket.
And please do not teach me gst again, i don’t have gst no. Pay it yourself and revers my money asap.
Complaint marked as Resolved Feb 21, 2019

Complaint Status


[Jan 16, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Jan 17, 2019
Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account / Credit card number, date & amount of debit of charges and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Zubin
HDFC Bank Customer Assistance
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    Hdfc Bank - gst on finance charge