[Resolved]  HDFC Bank — harassing

Address:New Delhi, Delhi, 110022

I am the bank holder of hdfc bank from last since 2011 and i have loan of two wheeler as paying all dues time to time but i applied for credit card of hdfc bank in 2017 however i have pay my dues time to time but this month we have lost our grandmother and my money is finish in her cremation but the excutive name swati call me from many numbers 66522262, 49359233. As i have requested her that i will pay my all dues coming of 7 feb but the lady call and says no u have to pay otherwise will send recovery agent. And behaving badly on phone as i requested all the time when she'll called me but the lady name swati behave rude and said we have a target for this otherwise we'll send recovery agent the he will insult you in your home for the amount of 1500 is this the way you'll behave to your account holders. I want my resolution by coming tuesday. 30th of january 2018. Account number [protected] name of navneet joshi. [protected] phone number. Below you see how many time that lady call me i am totally harassed from hdfc bank and now gonna deactivate my account of hdfc bank. Kindly look over this otherwise going directly to the cops.
Regards
Navneet joshi
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Mar 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jan 31, 2018
Updated by bittu joshi
Navneet joshi
[protected]
Verified Support
Feb 01, 2018
HDFC Bank Customer Care's response
Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response to your recorded email ID within 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. Kindly note the query reference number for this correspondence is [protected]

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

I am really disstatify from hdfc bank your customer care department is harassing me a lot I had complain but i didnt get any resolutions the cheapest bank and non trustable bank just only for 1500 rs dues ur customer care department is miss behaving as already told I will pay by 7of feb but they are saying we have a target pay money now wheater u do a robbery what the hell is this.
i am also having the same issues in Chennai. collection agent named Rajesh ([protected]) say he hime self a advocate and will bring 10 people to my in-laws house and make noises and simply says like he will do anything he want to us??????? did i got the loan from a RBI ruled bank or a local financial persons to do personal harassment????

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