HDFC Bank — harassing collection agents

Address:

560035

My name is ravikumar chennam for past four years i am using hdfc bank customer. Card ending 4924

Yesterday i got cal from lakshmi from kalyan nagar branch,[protected] i have given commitment i will pay the amount tomorrow, but later i relaised day 9 my bill will generate,

So i informed to her i will pay amount once new statement got generated,
As this any crime she started shouting on me.

I dont know hdfc callers giving money to me for free, you are taking all charges late payee fee and interest and penlity and again you are shouting on me.

I did not say i will not pay, i will pay next day, this is not first time same thing happend on my hdfc jumbo loan and my personal loan so i pre closed it because of their rude and arrogance behavior.

Hdfc collection department very very worse and rude manner behavior for contacting customers.

Is this is right means, i will pay 30k on 9th feb and with one week i will pay full amount and i will close credit card and my savings account.

Please provide the feedback on this.

Please let me know if anything required my end.

Thanks,
Ravi ch.
+91-[protected]