[Resolved]  HDFC Bank — harassing kind of communications

Address:

Mumbai City, Maharashtra

I have hdfc bank account, and my customer id is 9837417.

I live in chennai, my account branch is at mumbai.

Off late for couple of years, i have been receiving unnecessary communications (Phone calls, emails & smss) from hdfc bank.

After unsubscribing myself from all the emails, the emails have been reduced.

After telling the persons (Too many people) who calls me for various reasons, that i dont want to recieve calls, the calls are reduced too. I told them not to call at least 20 times.

Now i am recieving too many seemingly loose sms for last few months. I made call to telebanking on 28th march 2019, and made a complaint about all these communications. They promised me that i wont receive any communications unless its critical or very important. Complaint number is: chnc[protected]. But mean while within 1 week i kept receiving promotional smss again and again. I recieved atleast 4-5 promotional messages, and it doesn't seem stopping.
(1. Pre approved car loan. 2&3. New credit card. 4. Other new offers). They are annoying, harassing, and dont seem like genuine message. To me they look like a social engineering attempt. Stop communicating to me unless it is critical.

Thanks