[Resolved] HDFC Bank — harassing to credit card recovery agent

Kvrr

Address:

Amalapuram, East Godavari, Andhra Pradesh, 53321

Dear sir, i kv ramanarao from amalapuram, our cradit card balance is 36000/-im paying, but recovery agent is very toughter to our family and friends and our nibours also. I'm already tell the clear to agent. But daily altoghter around calls of 300time is entirely our village peoples is calling agent. She is very toughter and worst talking about me and my family. Please take action against.

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Feb 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern, the last four digits of your Credit Card No., along with the registered mobile number & email ID for further assistance. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance