[Resolved] HDFC Bank — harassment against credit card settlement

reesha rodrigues

from Delhi, Delhi

Address:

Mumbai City, Maharashtra, 401107

Since jan2018 im continuously requesting for credit card settlement hdfc collection team. They are fooling me saying next month. I already paid 3k, card was used for 5.5k swipe. The card was used my friend. When i relaised that it not being paid, immediately called for settlement.
They took 3 months now asking me to pay 8500 which is not possible im requesting but still im being forced

I cant pay more than 4k.

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May 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your complete issue, Card No & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Mar 22, 2018

Updated by reesha rodrigues im unable to read the Refno its showing protected

Verified Support

Mar 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Apr 05, 2018

Updated by reesha rodrigues Now the manger is changed . Im still requesting there are still not agreeing