HDFC Bank — harassment by collection agent

Address:

HDFC BANK LTD, New Delhi, Delhi, 110048

Hello,

I have a business loan with hdfc back, was banking with them, since[protected].
When demonetisation and then gst happened i lost all my business.
I requested the officers, who were calling and abusing to give me a moratorium they did not agree, i asked emi to be reduced they did not agree. They put lien in my current and savings account, without any information.
I was struggling with my business, as the market was on a decline due to endless discounts being offered by ecommerce during those years.
I wasn't getting a proper bank support, from any of the banks, even though a women entrepreneur working with make in india and about 100 start ups. Most of the times it was because i wasn't married or didn't have a son. Or didn't have a collateral etc. Hdfc collection team and managers continued to harass, day in and day out, including visiting home. Home for me belongs to my brother and you can say i am a guest there, but that did not stop them from going there everyday and creating a scene. They called 20 times a day insisting on settlement and my words to them, was wait, let money come in, i wish to pay but cannot pay till some source of income, comes in. But, the harassment continued, 100 calls a day, finally i got fed up and agreed to settle. Thinking i will be able to pay as some deal was going to close. Meanwhile i had started working as a consultant, even though i was bed ridden due to flare up of fibromyalgia. An auto immune disease i have since childhood. I appealed to all hdfc managers while i was running a business and even later for amicable conversation and a workable solution, based on my capacity to pay and when it might be possible. No one ever listened and no one came forward to come up with a workable solution, letting me survive. They did not care if i lived or i was dead. I was just a file. And a person who had to be tortured. On millions of occasions i said, let me work, i wish to pay you, but the money needs to manifest. Anyway the last one year has been pure harassment. I still haven't been successful in my journey of becoming financially capable and debt free, yet the officers continue to call 200 times on few days and few calls on someday. Today i have received a threat on my whatsapp.

Dobara mat bolna ye kiya ho rha hai

The officers words

My sugar went upto 350 due to harassment, i lost my mother last year because the previous day 4 hdfc ppl had surrounded me and she couldn't see the torture and 2nd march night her heart failed.

I am beyond disturbed. I am shocked at the way our system works, we pull the plug and then start torturing, no wonder ppl are petrified of borrowing and growing their business. And hence we have suicides. The borrower then disappears or kills themselves. I have complained earlier too, and i heard no end of why did i complaint.