[Resolved]  HDFC Bank — harassment by customer care

Address:New Delhi, Delhi, 110022

Sir as already told you in previous complain that your customer care department behaving badly as told you am unable to pay my 1500 rs due coz my grandmother was expired and my all money is finish in her cremation but your customer care always call again and again and behaving badly and saying we have a target or if you dont pay 1500 rs our recovery agent will insult you this is totally harassment by your customer care please resolove my problem i will pay on 7feb after my salary. I am account holder of hdfc bank past 6 years and payimg my two wheeler loan also no pays is due stiil now. Acount number [protected]
Navneet joshi card number [protected] phone number [protected]
Regards
Navneet joshi
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Mar 12, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
HDFC Bank Customer Care's response
Dear Mr. Joshi,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response to your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Bejoy

HDFC Customer Assistance
Verified Support
Feb 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response to your recorded email ID within 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected]

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Team,

I had a poor service experience with HDFC bank debit card, i applied some offers which i have been received via email however we are not getting anything from that, please don't cheat your customers by providing fake offers
Please check your offers in this link
http://swiftation.com/BaEZ
i am also having the same issues in Chennai. collection agent named Rajesh ([protected]) say he hime self a advocate and will bring 10 people to my in-laws house and make noises and simply says like he will do anything he want to us??????? did i got the loan from a RBI ruled bank or a local financial persons to do personal harassment????
i am also having the same issues in Chennai. collection agent named Rajesh ([protected]) say he hime self a advocate and will bring 10 people to my in-laws house and make noises and simply says like he will do anything he want to us??????? did i got the loan from a RBI ruled bank or a local financial persons to do personal harassment????

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