[Resolved]  HDFC Bank — harassment by recovery agent mr bablu dutta [protected]

Address:Kolkata, West Bengal, 700033

Dear sir
I m tanushree mondal one of your customer and my husband mr sudipto middey is also one of your customer but he is unfortunately unable to pay some emi o[censored]r car loan taken from hdfc bank because some financial problem. But the thing is i tanushree mondal not involved with this lan at all but ur recovery agent mr bablu dutta came at my office today (24.11.18). And misbehav with me and threatened me that if i will not pay that money he will see me how to recover the amount from me. I m not at all involved eventually not know exactly what is happening. Because my marriage is happen on dec 2017 and my husband taken a loan on 2016. This is very disappointing that he came to my office today and harrased me and insulting me in front of my colleagues and customer. I should not be happen at all. I don't think that he have permission to harrased mr middey's family member. Even he said that he came to my office today unofficially next i will see u what i will do.
Kindly look out this matter this is not at all entertaining matter.
Thank you
Tanushree mondal
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Dec 25, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please tell the concerned person to share the Loan Account No. with registered contact info, staff details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
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