HDFC Bank — harassment

Address:

Mumbai City, Maharashtra, 400053

Dear Sir,

I have taken a Personal Loan from HDFC Credit Card No. [protected]. I have been regularly paying on my dues on time for the past two year.

But due to some financial problem I am not able to pay my EMI from October 2018. I am trying to get funds so that I can settle down the account. But the agencies hired by the bank is harassing a lot. One person had even visited my home and started abusing all present and was shouting out how that anybody is dealing with me since I am a defaulter of bank.

Now today i.e 17/04/2019 I got call from [protected] (Mr. Rakesh Hate) and he told that his agent would visit my office on 17/04/2019 and that I have to pay him Rs. 9000/-. Meanwhile a lady by name Roshini called from[protected] and started arguing with me and asked me take loan from my office collegues and pay her. She told that she would send some person to my office and ask my co-staff to arrange money and give to me to pay of the loan.

Sir I explained that I have been servicing the Loan/Credit for past 2 years and I have holding this card for more than five years and that I have never defaulted in my payment. But since I am in a very bad financial situation I am not able to service it. I have many time previously told them that as soon as I have some money I would contact bank and settle my account.

I request that such harassment would not benefit the bank no, only it would create more problem for me.

Regards and thanks in anticipation