[Resolved] HDFC Bank — harassment complaint

[Resolved] HDFC Bank — harassment complaint

S SteffiSingh from Ranchi, Jharkhand

I missed my 2 month emi, on a bank holiday those people dint informed me and i took out cash to submit and when i reached bank was closed, now i had only cash and i complained them about that, they told me to atleast submit one installment and i somehow i did and now they are calling my mother and harrasing her saying that they will send 4 man to collect money the rest and they want it by tomorrow. They call from so many numbers. The person who is harrasing my mother, i am sharing his number [protected] Was this information helpful? No (0) Yes (0)
Sep 29, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Aug 29, 2018 Updated by SteffiSingh I even asked them to send someone to my office address if they can..i ll give them money..but they denied and now they are saying that they will send people for one installment to my permanent address and that to my mother..the representative has very fowl mouth he speaks thing like aapka dimaag kharab hai aap kya samajhte ho khud ko and all..who talks like that I never said i wont submit the emi. It was their fault they didnt inform me when i said m going bank to submit the EMI that bank is closed And now talking things like this I would like you to take action against this His number:[protected] Aug 29, 2018 Updated by SteffiSingh This is when i informed i was going to bank and he said send me reference number instead of saying that bank is closed Verified Support Aug 29, 2018 HDFC Bank Customer Care's response Dear Customer, I request you to share your Loan Account no/ Credit Card No, the caller details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance
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