[Resolved] HDFC Bank — Harassment for payment of fraud transaction | |||
A fraud transaction was done on my credit card, informed immediately to bank officials and get the card blocked. Submitted CDF form and incident details to bank. Repeatedly called and send emails to service department, but no reply and no action taken against the frauders, due to delay action I loss my funds. Now the bank is keepingn generating credit card statements every month and imposing heavy interest on the amount and also many other charges.They deducted my account balance number of time, because of which I had to face many issues. After 1 year the bank is saying that my transaction was legal and I had to pay the entire amount. No enquiry was done, no action taken, no necessary steps taken by bank, they not even asked me about the incident. Now every day they are harrassing me for the payments.Their recovery agents are threatening me. I am facing medical issues because of this. Was this information helpful? | |||
Sep 14, 2021 Complaint marked as Resolved Not recieved any inquiry related mail or call or any justifying reply. Sent a link which has number of columns and criterias, can't complete that. The link is asking for reference number and my reference number showing not valid HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 11, 2021 HDFC Bank Customer Care's response Dear Customer, Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with your credit card details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance. | |||
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Recovery agents are calling for payment any time. I am very much disturbed by this, had to take medical help because all this issues. Submiya complaint previously but did not received any call or mail regarding or to solve my complaint. They dire fly send me an email and mentioned that all investigation is done and my transaction is authorised !! How can it be authorised when I had submitted a complaint and followed all procedures of disputed transaction ??
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